FAQ
How does it work?
Every Moving Memories keepsake pairs a printed photo with a short video. Download the free Moving Memories app, point your phone at the print, and watch your photo come to life.
What do I need to provide?
One high-resolution photo and a short video (20–30 seconds works best). Upload both when prompted and we'll do the rest.
How long does it take?
Once we have your photo and video, your unique augmented-reality keepsake is prepared and dispatched. You'll receive confirmation by email.
What makes a good photo?
Use the highest-resolution image you have (300 DPI is ideal). Images saved from Instagram, Facebook or WhatsApp are often too low quality to print well.
Which products are available?
Acrylic plaques and blocks, glass blocks, canvases and key rings — plus gift sets. Browse the shop to see the full range.
Still have a question?
Visit our Get in Touch page and we'll be happy to help.